
The first 100 days of Suzette van der Zanden at de Volksbank
Suzette van der Zanden started at de Volksbank as Director of Facility Management & Purchasing and talks about her first 100 days.

Transitions within healthcare – In conversation with Lucien Engelen
Rutger van Wijk in conversation with Lucien Engelen, Edge Fellow at Deloitte Center for the Edge In the midst of […]

Facility management in healthcare – outsourcing as solution?
Healthcare funding is changing and under pressure, while the need for quality and more unique positioning is growing. As a […]

Orange revolution: How the Dutch do FM
The Netherlands is having no trouble luring an influx of young people into facilities management with innovations such as activity-based […]

Hospitality contributes to distinctive facility management
The annual Hospitality Benchmark Survey by Hospitality Group shows that attention for hospitality results in more satisfied employees and visitors. […]

Developing hospitality successfully
What works? And what doesn’t? How do you create a truly welcoming environment? It is tempting to focus on people’s behaviour […]

The added value of service design
Focus on users If you really want to benefit from a new work environment, it is advisable to rethink and […]

Collaborating very important for Facility Management
In the second half of 2014 around 30 directors of the largest facilities organizations in the Netherlands came together several […]