Auteur: George Maashttps://www.hospitality-group.nl/wp-content/uploads/2016/02/Schoonmaak-300x180.jpg
The ROC (regional center for secondary vocational education) of Amsterdam and Flevoland is the largest in the Netherlands, comprising eight independent MBO Colleges. Around 40,000 MBO and other secondary-level students are studying here. In the field of facility management the different MBO Colleges can operate relatively autonomously to meet local requirements optimally. However, most MBO Colleges have been dissatisfied about the cleaning for some time. Various European public procurements and the development from an input to an output contract could not change this. For this reason, Hospitality Group and the ROC together developed a sourcing strategy for the cleaning activities.
In close consultation with the management boards and facility managers of the different MBO Colleges it was decided to organise cleaning differently in future, with a different procurement approach. A number of pilot locations are experimenting with a broader scope (handyman services, integrating duties with other facility services, logistics, etc.) Where possible cleaning is being done during the daytime. A joint decision was made to contract the work out based on competition-focused dialogue. In combination with BVP, this ensures that the knowledge of the cleaning companies is used to full advantage, which promotes practicable solutions. Hospitality Group is guiding the ROC in this transition in the role of consultant and project manager.