At the University of Groningen (UG) facility management for the most part is organised decentrally. The individual faculties are responsible for facility management and have their own facility organisation. In close collaboration with the faculties, a central organisational and management model was established, with at lot of attention to local divsersity. Steering clear from a one-size-fits-all solution, a model was adopted that allows for the faculties to remain in control while also realising the benefits of a central facility organisation. Under this approach Hospitality Group provided a project manager/consultant who designed the new model in close collaboration with several UG staff members.